I have used Video & Diary Studies as a longitudinal form of research to follow users interacting with a product or service over a period of time.

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This method of research involves following users of a product or service and asking them to complete tasks with the product or service, in line with their daily routine. 

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Participants most commonly record their diary entries using video uploads and this is a form of Qualitative research that can be studied to understand patterns of behaviour and the motivational and behavioural reasons for their activity. 

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I started my career pioneering one of the first versions of Video & Diary study concept, with the Big Sofa Product. The software allowed users to upload video of themselves completing tasks so that researchers could analyse their behaviour in longditudinal studies.